What to try if you have a strange problem with the N96
December 8, 2008 by Random Writer
Filed under Uncategorized
N96 user, jonbaker to the rescue, posted from the forum:
In most cases the following should fix any issues you are having with the N96. Firstly you must get the latest firmware, if the firmware isn’t available for your product code then change it using the guide on this forum (this will invalidate the Nokia warranty though)
If you have the latest firmware then try this:
1. Format mass memory (back up your files first because you will lose them)
2. Format the phone memory (hard reset) again backup your files
3. If the above didn’t fix it, re-install the firmware.
4. Still no fix? Take it back, it is knackered!… probably
From personal experience a mass memory format sorted out my phones problem of not refreshing the music library and not being able to delete music. My wife’s phone wouldn’t light up most of the time and the formatting wouldn’t fix that so we went with option 4 and got a new one, problem solved!
If you have any doubts or questions, feel free to ask jonbaker or any other of the forum members.
